Our Patient Success Stories
“I’ve received exceptional care during my time here. The process of scheduling appointments and communicating with the office has been seamless and stress-free—exactly what I needed. Lucy Rideout is truly outstanding. She listens with empathy, offers support without judgment, and genuinely cares about my well-being. She even recommended a therapist that is tailored to my needs day one and provided resources to get more help. If I could give more than five stars, I would. While I understand that everyone’s experience may differ, I personally have no complaints and am deeply grateful for the care I’ve received. “
“I am SO appreciative of the staff here at BestMind – truly felt this was a place of compassion, kindness and meeting you at where you are in your mental health journey. Non judgmental, compassionate, and understanding that mental health treatment comes in many forms and looks different for everyone. Coming up with a treatment plan, and supporting you every step of the way. 10/10! “
“Caylee has been incredible in helping me manage my depression, anxiety, and panic attacks. She provides truly patient-centered care, always listens, and regularly reassesses interventions to make sure they’re actually working for me. I feel supported, understood, and genuinely cared for. I highly recommend her. Caylee is a phenomenal PA-C.“
“BestMind is outstanding! The staff are beyond amazing – they went above and beyond to make sure I got the best TMS treatment possible, even adding on extra sessions so I could get maximum benefit. I felt like family by the time I was a few weeks into treatment. Not only were they caring, kind, and very knowledgeable, they were also super flexible with scheduling and accommodating my preferences. I was even able to bring my dog inside to appointments rather than leaving my dog in (climate controlled) car. They loved her more than me I think – LOL. I highly recommend BestMind for depression treatment. They’re an 11 on a scale of 1 to 10! “
“I am grateful to have been referred by my Primary Care Provider to Best Mind Behavioral Health. I have been impressed with the punctuality of scheduled appointments, a most personable and helpful staff and prompt attention to management of my medication and refills. The clinic I receive TMS treatment at is easily accessible. The building is clean and comfortable. All of the clinicians I saw today were easy to talk with and explained my treatment procedure well. “
“I’ve been with Jessica Monahan since November 7, 2023. I’m so glad I can share how happy I am with Jessica. She’s the best thing that ever happened to me. I’m so blessed to have her in my life. She’s professional, so caring, she has brought me back to the living. I may be just one patient but because of her I love life again. I trusted her from day one. “
“Roberto Padilla is hands down one of the best health practitioners I have ever had. He is patient centered, empowering, relational, and moves at the speed of trust which is the best for my health and well being and healing. He brings so much wisdom that I have not before experienced in med management now in any primary care setting. Highly recommend. “
“Amanda Rapaport quite literally saved my life. She’s warm, supportive and caring, validating.. totally lacking the cold clinical treatment id experienced in the past. With her support my life has completely changed – I found stability for what feels like the first time, and began to thrive instead of trying to survive each day. Couldn’t be more grateful. I’d recommend her for a care provider in an instant. The team there I found to be extremely responsive and very friendly, when in need, they found same or next day appointments, I assume for my safety. “
“Sarah Oltman is by far the best PA or any provider I have ever come across in my mental health life. Shes thorough, she cares and listens and is on top of making sure not only your mental health is good, but your physical health is good! Especially sleep. Love her as a provider and will never go anywhere else.“
